Terms & Conditions

Effective Date: October 2025
Last Updated: October 2025

Welcome to TradieSystems.io, owned and operated by DAFGlobal Ltd (“Company”, “we”, “our”, or “us”).

These Terms & Conditions (“Terms”) govern your use of our website, automation systems, AI receptionist tools, and related services (collectively, the “Services”).

By accessing or using our Services, you agree to comply with these Terms.
If you do not agree, you should not use our Services.

1. Use of Services

You must be at least 18 years old (or the age of majority in your jurisdiction) to use our Services.

You agree to use our Services only for lawful business purposes and in accordance with these Terms.

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.

2. Purchases & Payments

All purchases or subscriptions made through our Services are final, unless otherwise stated in a written agreement.

Prices are listed in GBP (£) and may be updated without prior notice.

Payments are processed securely via third-party providers such as Stripe or PayPal. We do not store full credit-card details on our servers.

3. Refunds & Cancellations

Refunds, if applicable, are handled in accordance with our Refund Policy (linked separately on the site).

Subscription or recurring payments may be cancelled at any time by contacting [email protected] or following the instructions in your account.

Any setup fees already incurred are non-refundable once work has commenced.

4. Intellectual Property

All materials, software, branding, copy, and resources provided by TradieSystems.io / DAFGlobal Ltd are protected by copyright, trademark, and intellectual-property laws.

You are granted a non-exclusive, non-transferable licence to use the Services solely for your own internal business use.

You may not copy, reproduce, distribute, or resell any content or system without prior written consent from us.

5. User Content

If you provide content (such as feedback, testimonials, or suggestions), you grant DAFGlobal Ltd a worldwide, royalty-free licence to use, display, and distribute that content for marketing or service-improvement purposes.

You agree not to upload or transmit any unlawful, defamatory, or infringing material through our Services.

6. Disclaimers

Our Services are provided “as is” and “as available”, without warranties of any kind, express or implied.

We do not guarantee that our Services will be error-free, uninterrupted, or meet your performance expectations.

Any business results, growth, or efficiency improvements described are illustrative only and depend on individual business circumstances.

7. Limitation of Liability

To the fullest extent permitted by law:

DAFGlobal Ltd, its directors, employees, and partners shall not be liable for any indirect, incidental, or consequential damages

arising from your use of the Services.

We are not responsible for:

Loss of profits or revenue

Business interruption or data loss

Errors caused by third-party software or integrations

Our total liability for any claim shall not exceed the amount you paid for the Services during the 12 months preceding the claim.

8. Indemnification

You agree to indemnify and hold harmless DAFGlobal Ltd, its employees, agents, and affiliates from any claims, losses, or expenses (including legal fees) arising out of:

Your use or misuse of the Services

Violation of these Terms

Infringement of any third-party rights

9. Third-Party Links

Our Services may contain links to third-party websites or integrations (e.g., CRMs, booking tools).
We are not responsible for the content, policies, or practices of those external sites or systems.
Use them at your own discretion.

10. Termination

We may suspend or terminate your access to the Services at any time, without prior notice, if you:

Violate these Terms

Misuse our systems or engage in fraudulent activity

Fail to make payment when due

Upon termination, your licence to use the Services will immediately cease.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales.
Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of United Kingdom.

12. Changes to Terms

We may update or modify these Terms from time to time.
Changes take effect immediately upon posting on our website, with the “Last Updated” date revised accordingly.
Continued use of the Services constitutes your acceptance of the updated Terms.

13. Contact Us

For questions, feedback, or concerns regarding these Terms, please contact us at:

TradieSystems.io
Owned & Operated by DAFGlobal Ltd
📍 11 Morgan Drive, Greenhithe, Kent, DA9 9DU
📧 [email protected]